How to Fix QuickBooks Error Code 15215

Are you facing any issue with QuickBooks Desktop error code 15215 when downloading payroll updates? It is a typical error that mainly occurs during updating payroll and maintenance release. This problem is caused due to server failed to respond.

This problem may put some restrictions to open the server, which leads to low or no response. The most significant thing that QuickBooks users must consider is Software Updates in regular interval of time. If you require any response to your queries related to QuickBooks error code 15215, you must contact QuickBooks Phone Number to fix it immediately.

Table of Contents

What Are the Signs of QuickBooks Error Code 15215?

The best possible signs indicate QuickBooks software suffering from error 15215.

If the error code 15215 happens – it crashes all active programs and applications
The system gets damaged while accessing the same program simultaneously
Error – 15215 can’t verify the digital signature
Sluggish and slow performance of windows
The system responds unnecessarily to the mouse and keyboard input
System freezes after a fixed period

Read Also – How to Fix QuickBooks Error Code H505

What Are the Reasons Behind QuickBooks Update Error 15215?

This problem is caused because of the invalid configuration of MS internet explorer. QuickBooks verify the digital signatures for all downloaded files through the program to protect your system and its contents. If it can’t verify the digital signature of all files, the error takes place. Let’s go through some potential factors behind QuickBooks error code 15215.

Incorrect QuickBooks installation
If the QuickBooks payroll file gets damaged due to malware or virus or any other infection
QuickBooks files are deleted due to damaging activities in the system mistakenly
MS internet explorer has been configured with wrong settings
Other applications running in the background while updating QuickBooks

Read Also – How to Troubleshoot QuickBooks Error 1935

What Are the Rectifying Procedures to Fix QuickBooks Upgrade Error 15215?

Error 15215 typically occurs because of another application running in the background when you attempt to download and install a payroll update. The application might be a program that requires a lot of bandwidth, preventing QuickBooks Desktop Payroll from creating a connection to the webserver.

Below we are going to provide you step by step instruction to solve this error. However, you can contact to support team to resolve your problem instantly.

Solution -1 Reboot the Computer

At first, you have to restart the computer. Due to this, the application protects the QB Payroll force to shut down or prompt to reset its setting to remove the blocked connection by reconfiguration.

Restart the desktop, and if the problem resolves but the error code appears after regular intervals. In such conditions, you must see and confirm that no program is running on the system. Once it happens, it could be a reason for this error. To fix this issue once and for all, you have to follow the steps mentioned below.

Read Also – How to Fix QuickBooks Online Error 185

Solution – 2 Running QuickBooks as a Windows Administrator,

enables the QB application to take authority over every possible windows application. It also let the QuickBooks take the necessary resources to run correctly.

First of all, check that the QuickBooks application is close

Press onto the icon.
Select the “Run as Administrator” option
Apart from that, a message appears “Will you allow this program to make changes to your computer?” then select the “Yes” icon.

Solution – 3 Check if TLS 1.0 use is checked, and TLS 1.1 use and TLS 1.2 use are unchecked in the Internet Options window of Internet Explorer

Close the QuickBooks software.
Access the internet explorer browser.
Now, move to the Tools option and then the internet options tab.
Tap the Advanced tab
Navigate the option Use TLS 1.0, Use TLS 1.1 and Use TLS 1.2 in the “advanced settings” tab.
Examine if the Use TLS 1.0 is marked.
Check that the Use TLS 1.1 & Use TLS 1.2 are not checked.
Press the Okay icon to close the windows.
Shut down the Internet Explorer.
Reboot the system once you restarted or reopen the QuickBooks.
Finally, try to download it again.

Solution – 4 Restart the Windows in Selective Startup

If the error pertains, verify the system for running programs and applications that probably conflicted with QuickBooks payroll update download, for example, CA Security Center, which has been identified as the cause of conflicts with the QuickBooks software.

At first, turn off the QuickBooks application.
On the computer, open the ‘Run’ windows

For Windows XP – Click on the “Start” icon => “Run” icon.
For Windows 7 & Vista – Click on the “Start” icon => “All Program” tab => “Accessories” tab => “Run” tab.
Windows 8 & 10 – Press the “Windows” + “R” key simultaneously on the keyboard.

In the “Run” field, type in the msconfig and click on the “Okay” icon.
Access the “System Configuration Utility” window.
On the current page, choose the ‘Selective Startup’ & clear the ‘Load Startup’ item checkbox.
Hit the “Okay” icon to save the modifications.
As per the instruction, now restart the system.
Once you restarted or reopened the QuickBooks.
In that case, you are enabled to download the update successfully; follow steps 1 to 4 to get back to the “System Configuration Utility.”
Choose the “Normal Startup” tab.
Now, hit the “Okay” button
Finally, restart the system or machine again.

This action makes sure that the system functions in a typical working environment. However, if you want to be removed permanently, you might need to go to the Microsoft website and search for clean boot Windows.
Suppose you were able to download the update by clearing your Startup items successfully. In that case, this indicates that one or more of the programs in your Startup items are conflicting with downloading the QuickBooks Desktop Payroll update.

Apart from the above troubleshooting procedures, you must take the assistance by calling QuickBooks Helpline Number to eliminate this problem quickly.